Certuma LinkBe there for your patients without answering every message.
Patient messaging has become a second shift, thoughtful, important, and largely unpaid. Certuma Link gives you a personal AI clinician that listens first in your voice, organises what matters, and brings you in only when your judgement is needed.
Trusted by 1,200+ U.S. clinicians across 48 specialties
Watch a real conversation unfold
From the first patient message to your one-click approval, the four moments your AI handles, with you always in the loop.
Three steps, no app to install
Your patient opens your Link
A simple personal entry point, no app, no friction, recognisably yours. Works from a text message, an email, or a QR code.
Your AI listens first
It gathers context in your voice, symptoms, history, red flags, and shapes a clear case for your review.
You join when it matters
Approve, refine, or step into the conversation in one click. Always the final word. Every reply you send is billable.
Open it to find the thinking done
Every conversation arrives summarised, screened and drafted in your voice. You read, you decide, you send.
- A live queue of cases, each tagged New, Needs review or Live
- An AI summary that pulls out the facts that change your decision
- A drafted reply in your tone, one tap to approve or refine
- Nothing reaches a patient until you say so
A practice that finally pays for the work it actually does
Every patient touchpoint is billable, even the ones the AI handles entirely. You set the prices for each tier. Patients pay up front; payouts run weekly via Stripe Connect.
- AI-assisted consults at a light price, accessible for patients, zero friction for you
- Doctor reviews command a higher tier, reflecting your expertise
- Live chats command the highest tier, when minutes matter
- You set every price. Update any time.
Designed with the doctors who use it
“Patient messaging used to eat my Sundays. Now the AI handles the easy ones and surfaces the rest with everything I need to decide in 30 seconds.”
“My patients actually love it. They get an answer faster, and they know I'm the one approving it. It's the closest thing to being available without burning out.”
“We added it to our practice in two weeks. Net new revenue from message care that we used to do for free. Setup was the easy part, onboarding was 20 minutes.”
Questions clinicians ask first
Pricing that mirrors how you work
Free to start. Patients pay per consult. Platform fees scale down as you grow.
For independent clinicians starting with AI triage.
- Unlimited patients
- AI triage drafts
- Email notifications
- 5% platform fee
For established practices that bill regularly through the Link.
- Everything in Starter
- Custom tone & clinical preferences
- Priority AI inference
- 3% platform fee
Multi-clinician groups, group analytics, HIPAA BAA.
- Everything in Practice
- Shared inbox
- Group analytics
- Group BAA
Get your Link in 5 minutes
Verify your license, set your pricing, connect Stripe. Your AI assistant is ready before you finish your morning coffee.